Selling Virtually

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Learn the strategies, skills, and best practices in the “new normal” of modern selling in a virtual ecosystem.

Rethink How You Connect Virtually with Customers

Virtual selling is here to stay. Sales professionals must quickly master a new skillset and a new set of best practices to establish advantage and win more in modern B2B and B2C selling situations. Sales professionals must create an effective virtual stage and apply virtualized approaches to engage customers and prospects with the same professionalism and success as in-person interactions.

Selling Virtually is research-based and purpose-built to enable robust virtual selling skills that boost productivity, enhance sales effectiveness, energize customer engagement, extend new and existing relationships, and achieve better sales outcomes. Selling Virtually is appropriate for all sales roles in all industries anywhere in the world. Additionally, it is appropriate for any customer-facing role and any role with customer touchpoints.

Key Benefits of Selling Virtually

After completing this program, your sales team will be able to:

  • Immediately apply virtualized best practices to a variety of customer situations
  • Create a virtual stage to amplify effectiveness with customers
  • Build rapport and trust without relying on in-person meetings
  • Engage and persuade customers with virtualized differentiation
  • More confidently sell to customers in a virtual environment
  • More effectively extend influence with customers and prospects
  • Blend a hybrid approach to virtual and in-person selling

Program Objectives of Selling Virtually

 

  • Self-assess with the Selling Virtually Readiness Diagnostic
  • Understand the essentials and advantages of selling virtually and its impact on sales outcomes
  • Establish and maintain an effective stage that fully enables virtual selling
  • Strengthen skills to plan, discover, present, and engage in a virtual ecosystem
  • Enhance customer experience and engagement while building virtual rapport and trust
  • Amplify influence with value-based insights and dynamic virtual sales calls

The Importance of Remote Selling Training

While remote selling is rapidly becoming a preferred method for interacting with customers and prospects, it can be a challenging transition for traditional salespeople. Comprehensive training provides a practical and cost-effective solution for developing and mastering essential virtual selling skills.

As virtual selling relies heavily on various technologies, it requires a different approach than when sitting in front of prospects or conversing with them on the telephone. Effective training ensures salespeople can harness the power of the internet, email, video conferencing and other technological platforms and combine them with the traditional people-based selling fundamentals like making engaging presentations, overcoming objections and closing the deal.

Sales Training Delivery Options

Selling Virtually can be delivered in a variety of ways:

Onsite Instructor-Led Sales Training

This classroom delivery option allows for a comprehensive learning environment equipped with role plays, case studies, group discussions, and other interactive activities enabling participants to easily transfer new skills from the classroom to the real world. Learn more.

Virtual Instructor-Led Sales Training

Different from typical, self-paced e-learning environments, our online option is delivered by a live Janek facilitator, enabling participants to experience the same level of interaction they would in a physical classroom, utilizing technology. Learn more.

On-Demand, Blended Learning

This delivery method combines the ease of e-learning modules with traditional face-to-face teaching and allows participants to learn at their own pace while providing the benefits of group interaction and individual instruction. Learn more.

Train-the-Trainer

Our Train-the-Trainer option will certify your internal training staff on the skills, processes, support tools, and methods necessary for the highest quality ongoing, internal delivery. Learn more.

Janek’s Training Implementation Approach

Our training implementation is guided by a proven world-class approach.

ATLAS

Hear What Our Clients Say About Us

“Bringing Janek into the picture for our inside sales team was an opportunity for them to understand that there’s a different conversation that needs to be held with customers.”

Michael Robinson, Operations Manager
McNaughton-McKay Electric Company

“We got a ton of valuable information, a ton of valuable tools from going through this training process and implementing the training that Janek gave us.”

Christine McKinney, Manager, Inside Sales Department
Zoetis

Supporting Services

Leverage the full scope of Janek’s solutions to drive immediate and long-term results. Contact us to learn more about these services.

Customization

Let us adapt this program for your team’s specific needs, industry, vocabulary, and culture.

Reinforcement

Take advantage of our turn-key and hands-on training reinforcement solutions.

Measurement

Validate training effectiveness in terms of performance improvement, business results,  and ROI.

Xpert

Use a technology solution to reinforce training in a convenient and fun format.

Selling Virtually

Download the Brochure

More information about the Selling Virtually program is available in this downloadable PDF.

Training Programs for Sales Professionals & Sales Leaders

Sales Team Development
Core Skills
Critical Selling® Skills
Gold 2020
Stevie Winner

Our flagship sales training program provides top-performing skills and best practices to master each stage of the sales process.

Learn More
Critical TeleSelling® Skills

An inside sales methodology specifically designed to equip sales professionals on how to effectively engage with customers over the phone, build trust and close confidently.

Learn More
Critical Prospecting™ Skills

A workshop designed to enable sales professionals with the prospecting and business development skills to build strong pipelines with qualified prospects.

Learn More
Critical Service & Sales™ Skills
Silver 2021
Brandon Hall

A training program designed to equip service, sales, and retail staff to deliver better customer service experiences and identify hidden sales opportunities.

Learn More
Winning at Trade Shows™

A workshop developed for sellers to have more meaningful event and trade show interactions, from the planning stage to post-show activities.

Learn More
Advanced Skills
Critical Account Planning™

A sales training program that equips account executives with the skills, processes, and tools to grow relationships with existing accounts and plan for strategic opportunities.

Learn More
Critical Negotiation™ Skills
Gold 2022
Stevie Winner

A research-based training program to provide sales professionals with the skills, tools, and best practices to handle complex and difficult negotiations.

Learn More
Selling Virtually™
Bronze 2021
Stevie Winner

Selling Virtually empowers sales professionals to effectively engage with prospects and clients in the new remote selling ecosystem and improve productivity and revenue.

Learn More
Selling to the C-Suite™

Selling to the C-Suite equips sales professionals with the unique skills and processes required to gain access and have better dialogues with executives.

Learn More
Strategic Storytelling™ Skills

Leverage stories in sales conversations to better position your solutions and drive momentum towards favorable outcomes.

Learn More
Critical Sales Presentation™ Skills

Critical Sales Presentation Skills empowers sales professionals to create personalized, impactful presentations that build trust, foster connections and highlight the true value of their solutions.

Learn More
Sales Management Development
Management Skills
Critical Sales Coaching™ Skills
Gold 2023
Stevie Winner

A coaching methodology to empower sales managers to coach, manage, and lead more effectively and drive their teams toward favorable results.

Learn More
TOPS® Reinforcement & Coaching

A proven playbook and toolkit for sales managers to sustain and reinforce our selling skill methodologies through a sustainable reinforcement and coaching plan.

Learn More
Questions about our sales training programs? Let us tailor a training solution that matches your needs.

Selling Virtually™ FAQ

What type of ROI should we expect from Selling Virtually™?

All in all, Janek partners enjoy an industry-leading 1188% ROI across our entire portfolio of sales training programs based on training delivered in 2023. Selling Virtually is aimed at those sales professionals who need to improve their digital and remote selling experiences. Whether you’re hosting virtual events, running virtual sales meetings, or simply engaging with potential buyers, Selling Virtually will help you succeed in today’s remote selling environment.

What does “research based” mean in the context of Selling Virtually™? How often is it modernized?

All of Janek’s sales training programs are refreshed regularly based on quality market research and field-proven methodologies. Selling Virtually was revisited most recently in 2023.

What are the key metrics for success that Janek’s Selling Virtually™ will help improve upon?

Janek’s Virtual Selling program helps sales professionals and sales leaders increase the volume of virtual meetings, build trust and rapport with prospects, and communicate more effectively during the virtual sales process. By following the virtual best practices that Janek imparts during the Selling Virtually program, your sales team will perform better in today’s virtual world.

Tell me more about the Selling Virtually Readiness Diagnostic. What does that mean?

The Selling Virtually Readiness Diagnostic is a framework of virtual selling best practices that gauges your ability to sell virtually. We will also provide your team with the tools they need to self-assess their remote selling capabilities and identify areas for improvement. At Janek, we have built a consistent set of virtual selling best practices that are proven to build trust and increase your virtual presence.

What are the most effective strategies for selling in a virtual environment?

Achieving virtual selling success requires a different approach than traditional face-to-face sales. Mastering these fundamentals can help salespeople attain favorable outcomes.

  • Develop a Process
    As with traditional face-to-face sales, success when selling virtually requires creating an effective process and adhering to it closely. While the steps may vary slightly, this methodology should include prospecting, qualifying, presenting and closing. Determine which communication type is most appropriate for each process step.
  • Create a Virtual Selling Space
    Utilize technology to create an inexpensive but effective virtual selling studio to make a favorable impression on prospects. Consider setting up a background wall featuring your company’s logo or brand. Position a high-quality external camera to provide a wide field of view, and make sure the lighting is appropriate for the setting. Use a boom microphone to ensure a clear audio presentation.
  • Eliminate Background Noise
    Extraneous noise can distract the customer or prospect, making it more difficult to establish a connection and convey your message. A boom-style mic, such as those used by many podcasters, is an effective tool for screening unwanted sounds. Software that removes background noise and echoes is also available.
  • Engage the Prospect
    Keeping the listener engaged can be more challenging in virtual selling than during in-person sales presentations because there is less human contact. As a salesperson, you can hold the prospect’s attention by employing tactics like using visual aids and initiating interactive discussions. If you’re selling to multiple prospects, consider holding a Q&A session to respond to chat inquiries submitted during the presentation.
  • Incorporate Storytelling
    Storytelling is an effective method in all types of sales processes, including virtual selling. While the primary approach should be educational, telling a story makes the information more personal and helps establish a genuine connection. It also enables prospects to identify with your product or service and “feel” their benefits.
  • Practice Active Listening
    Your virtual sales process should be a two-way street, with opportunities for the prospect to participate. Include frequent pauses in your presentation to allow for listener questions and feedback. Observe nonverbal cues to gauge the listener’s attention and interest.
  • Follow Up
    After completing your presentation, send a written summary of the main points to the listener and include the next steps in the process. This step ensures everyone is on the same page and helps prevent miscommunications that could derail the sale.